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Return Policy

Please read and understand our warranty and return policy before placing an order. Please note, we cannot issue a refund after the order is shipped.Once your order is shipped, the following return policies apply.

Atomizers, Clearomizers, Tanks, Cartomizers and Replacement Components For Atomizers.
If these products are Dead On Arrival we will gladly replace them. Vapor Junction must be notified within 48 hours of customers receiving their order.

Ego/Pen Style Batteries.
These types of batteries are warranted to be free of manufacturing defects for a period of 30 days from purchase date.

Rechargeable MOD batteries (Sony, EFest, Etc.)
If these products are Dead On Arrival we will gladly replace them. Vapor Junction must be notified within 48 hours of customers receiving their order.

E-Liquid Return Policy
Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-liquid products. All e-liquid purchases are final.

All other products
All other products we sell are warranted to be free of manufacturing defects for a period of 30 days from purchase date.


Exchange for parts will not be sent until the original part is returned to us and evaluated. Shipping is at the customer’s expense for parts returned to Vapor Junction.

Please test all products upon receipt. The warranty period expires whether a product is tested or not. Products that are functional, not sold by Vapor Junction, determined to be out of warranty or damaged by misuse will be sent back without exchange. Eligibilty for refunds, repairs or exchanges are limited to products determined to have manufacturing defects or premature failure. Products that are damaged through misuse, negligence, abuse, or modified or repaired by anyone other than Vapor Junction are not eligible for exchange.

Shipping fees are non-refundable.


Fulfillment Errors
Requests to correct fulfillment mistakes made by Vapor Junction will be accepted for 48 hours after the receipt of your order. Requests for missing or incorrect items will not be accepted after 3 days from the date you have received your order. Please inspect your order immediately upon receipt, and if you feel there is an error, please submit a request through email or by calling the Vapor Junction corporate office at (903) 236-0810.